WaaS - workplace as a continuously updated service

Leadership culture is changing, and participatory management is on the rise. At the same time, employees’ ways of working are changing. Many employees assume that their employer is flexible about working hours and locations. Changes in working methods and employees’ needs also require continuous adaptation of the workplace.

A user-centric workplace adapts to changing needs

What is your company’s workplace like? Do the various spaces and environments meet needs, do people find them comfortable and how often are they utilised? Do you think employees should still have their own workstations?

Workplaces have traditionally been designed to last five to seven years. However, with the pace of change today, it is impossible to tell when and how your organisation, the size of its personnel and the way work is done will change.

With Martela’s Workplace as a Service you can ensure your workplace is always optimal.


Four good reasons to use Workplace as a Service:

Better workplace wellbeing

Updated work and leadership cultures

Improved productivity and the ability to innovate

Reduction in overall costs


Order the free eBook and find out more about workplace development

Martela’s specialists have written an inspiring guide that offers many ideas for user-centric workplace development, information on the benefits of workplace services and examples of service packages and their monthly costs.

Fill in your contact details and we will email you the eBook.

Kalasatama Urban Lab is a highly flexible space thanks to WaaS

Kalasatama Urban Lab, located in the REDI shopping centre, is a co-creation and event space initiated by the Smart Kalasatama project, which acts as a meeting place for companies, residents and the city’s industries. Designers Leena Raudaskoski and Anna-Mari Knuuti from design studio Yesper wanted to make Kalasatama Urban Lab a space which can be used independently and which adapts to a great variety of needs.

“The starting point for the design was an extremely flexible, ecological and functional space which can easily be modified by changing the furnishing. The aim was to make the space suitable for workshops, meetings and exhibitions and, if needed, be transformed into many uses, like even for yoga lessons”, Raudaskoski and Knuuti list as examples.

Owing to Martela’s service model, the furnishing can now be modified to suit each situation.

“Besides, the service model is an ecological solution, because the unused pieces of furniture are recirculated. It reduces environmental load”, the designers say.

Kalasatama is a model area for Helsinki’s climate goals, where various smart solutions and forms of the sharing economy are being developed and experimented with. At Kalasatama, there are already some shared parking lots, areas and cars.

“We are currently developing the Spaces as a Service approach, in which furnishing the space as a service supports the idea very well”, says Community Manager Maija Bergström of the Smart Kalasatama project from Forum Virium.

“We were looking for an innovative partner for Kalasatama Urban Lab, and Martela was prepared to see how well their service model fits quick-cycle furnishing and modification of the space in a way that the furnishings could change according to needs of the events, if necessary, daily. This service is well-suited to a model area for climate goals. In Kalasatama Urban Lab we want to utilize Martela Outlet selection and in this way keep the carbon footprint low. We are eager to see the results of the cooperation”, Bergström says.

  • Kalasatama Urban Lab opened its doors in November 2018.
  • Located on Level 3 of REDI shopping centre, this multiuse space is suitable for both public and private occasions, accommodating up to 60 people.
  • Information on Smart Kalasatama and its events is available at

A workplace that is always optimal

Martela’s Workplace as a Service (WaaS) will ensure that your company has a workplace that always meets its needs. We plan the workplace together with you and our WaaS team takes care of its implementation and continuous optimisation.

Martela’s Workplace as a Service means you no longer need to worry or make predictions about your future workplace needs. WaaS ensures that instead of individual pieces of furniture, your company will receive a solution that covers the life cycle of the office and adapts to its changes.

We guarantee an attractive and user-centric workplace for your company with the right kind of spaces for work that requires concentration, and for team work, relaxation, encounters and meetings.

When your employees feel comfortable in their workplace, their wellbeing and creativity will increase. This will affect the productivity of their work. A company that takes its personnel into consideration is also an attractive employer.

WaaS is ideal for companies that are transitioning to a new way of working and an activity-based environment. The service is also suitable for modern coworking spaces that are shared by employees from different companies.

WaaS takes care of the space, furniture and people throughout the life cycle of the office.


Workplace optimisation saves money

WaaS is always adapted to the customer’s needs. It can include:

  • measurement of space utilisation and user experience
  • workplace planning and optimisation
  • furniture and interior solutions
  • implementation of changes
  • development of ways of working together with personnel.

WaaS is simple to access. By measuring user experiences and the utilisation rate of the spaces, we can develop the workplace to meet the personnel’s needs. Careful planning and optimisation of the company’s offices reduce the need for space, which will have an impact on leasing, maintenance and service costs. WaaS removes the ownership risk, which is why it is perfect for trailblazing companies that want to avoid unnecessary purchases.

Example package

WaaS service package A
36 months
EUR 1000/month (VAT 0%)

Implementation of an activity-based environment.

Furniture as a service (value of furniture: EUR 25 000 + installation EUR 1 000).

Continuous workplace optimisation service EUR 370/month.

Measurement, analysis and reporting of user experience.

Additional services: planning of updates, furniture optimisation service.

WaaS service package B
36 months
EUR 2 990/month (VAT 0%)

Implementation of an activity-based environment.

Furniture as a service (value of furniture: EUR 100 000 + installation EUR 4 000).

Continuous workplace optimisation service EUR 568/month.

Measurement, analysis and reporting of user experience.

Additional services: planning of updates, furniture optimisation service.


Waste Nothing – Workplace as a Service is an antidote to throwaway culture

Martela follows the Waste Nothing principle in all its operations and thus strives to minimise its impact on the environment. Furniture in good condition is sold through the Martela Outlet store or online store (in Finland). Some furniture are serviced and/or reupholstered before they are sold. Furniture at the end of its useful life is utilised in energy generation or as secondary raw material.

WaaS adapts to change

In a rapidly changing world, it is almost impossible to know how your own organisation, the size of its personnel and its ways of working will change in the coming years or even in the next few months. Workplace as a Service has been designed to meet the challenges posed by change, as Martela takes full responsibility for workplace optimisation. This way the workplace is always optimal.

The WaaS service is paid for monthly and the customer only pays for what it really needs. This simplifies budgeting and cost management.